Privacy Policy

– WEBSITE PRIVACY POLICY
– IN ACCORDANCE AND COMPLIANCE WITH THE EUROPEAN REGULATION ON THE COLLECTION, PROTECTION AND PROCESSING OF PERSONAL DATA (GDPR) –

FOREWORD
Because we respect your privacy, we want to inform you of the instances in which, while browsing our website, we may collect some of your general personal data.
For this reason, our Company makes every effort to ensure that the personal data of visitors to its website is treated with the respect it deserves.
There are, however, a small number of cases in which our website may collect your personal data, solely and exclusively for the specific purposes set out below. In every such case, we inform you in advance through this notice, as well as before any actual collection of your personal data, requesting your consent beforehand.
This Privacy Policy explains the circumstances under which we may collect your personal information, how we use it, the choices available to you regarding its use, and how we protect it. Please note that this Privacy Policy applies only to our online activities.
Our Privacy Policy covers the terms on which we collect, process and manage your personal data as you browse this website.

1. HOW MAY YOUR PERSONAL DATA BE COLLECTED?
This notice informs you that this website may collect your personal data in the following ways:
1/ Through our contact form, if you wish to get in touch with us.
2/ Through your acceptance of cookies on this website, by clicking at the bottom left on the banner that informs you each time that our website uses cookies. Both of these methods are explained in detail further below.
3/ Through your subscription to our Newsletter, if you would like to be among the first to hear about news from our business.
4/ Through the creation of a customer account or a guest purchase through our WooCommerce online store.
This Privacy Policy does not, under any circumstances, cover the relationship between us, as the website operator, and any services that are not under our control and/or ownership.
To begin with, like any visitor to our website, you may browse the Website/Application without providing any personal information.

2. PURPOSE OF USING PERSONAL DATA
2.1. The personal data you provide as a user of our website, a) either through our contact form or b) through the use of cookies, is intended solely and exclusively to ensure the proper functioning of the services we provide and for purposes relating to the promotion of the services we offer. c) or through your Newsletter subscription, d) or through your registration with our online store, as described in section 1.4 above. Our goal is to safeguard your online security while at the same time ensuring the continued growth of our business activity.
2.2. If, as a visitor, you do not agree with these terms, you should not accept the use of cookies by us, nor should you use our online contact form.
2.3. We do not sell, exchange or rent your personal data to third parties. However, we may share anonymous information about your online browsing with other businesses affiliated with us, within the context of how cookies operate. (see paragraph 7 below)
2.4. We will make every effort to notify you by email, letter or public announcement of any change affecting the control of your personal information, within 72 hours, should an attempt to unlawfully access your personal data occur for reasons beyond our control.

3. NOTICE
Whenever we collect personally identifiable information directly from you, we always inform you from the outset of the purpose and use of the information collected, and of the choices and means, if any, available to you for limiting the use and disclosure of your personal information. Whenever information is requested from you, the notice is provided in clear and understandable language.

4. CONSENT
We believe that consent is one of the most important principles of privacy. You have the option not to submit any information that could lead to your identification (although, under such circumstances, you will not be able to access the full range of our website).

5. CONTACT FORM
5.1. Personal data such as your full name, e-mail address, phone number, work address, etc. will only be required if, as a visitor, you wish to contact us using our contact form or make a purchase through our online store.
5.2. In such a case, completing and submitting the contact form or customer account form, which will contain your personal details, expressly indicates your consent to send this information to us. Completing the form is optional and entirely at your discretion. Once submitted, your personal details are sent to our email address, which also serves as our customer service department. For as long as this information is retained in our system, we maintain an encryption system for the data you provide us, which is stored in our database.
5.3. The personal data you choose to send us via the contact form is used solely for communication purposes and is permanently deleted one (1) month after collection.

6. NEWSLETTER
6.1. In addition, if you wish, you can be among the first to learn about news from our business by subscribing to our Newsletter.
6.2. By subscribing, you voluntarily provide your details — namely your first and last name together with your email address — which indicates that you agree to the Newsletter's terms of use.
6.3. The subscription message we receive is processed using the mailchimp.com service.
6.4. We remain the controller of your personal data at all times, with no third party involved; simply due to the change of provider, we inform you that a different data retention system is in place, for which you should refer to the corresponding policy of mailchimp.com.
6.5. This also means that we will use a different method of encrypting/pseudonymizing your details, which, regardless of any such changes, will always continue to exist for your security.

7. COOKIES
7.1. Our website may use cookies to improve your experience as a user while browsing, as well as to improve the overall quality of the services we provide, and also for marketing and advertising purposes. Cookies are small text files sent to a user's computer when visiting a website. Cookies are "stored" in your internet browser as a user but do not gain access to any document or file on your computer.
7.2. They are used solely to facilitate your access, as a user, to specific services of ours, for statistical purposes in order to determine the areas in which these services are useful or popular, or for marketing purposes.
7.3. As a visitor to our website, you can configure your browser in such a way as to block the receipt of all cookies or to notify you whenever a cookie is being sent.
7.4. In any case, before continuing to browse our website, a mandatory banner appears on your screen informing you about cookies and their categories, asking for your consent as to whether you wish to use them, and which ones, with a description of each. You may choose to accept all, some, or none of them, if you do not wish to.
7.5. However, as a visitor to our website, you should generally be aware that certain features or services of the Website/Application may not function properly without accepting the use of cookies.
7.6. In summary, the cookies we use on our website are divided into the following categories:

ESSENTIAL: These help the website to function properly and be user-friendly by enabling the use of basic features, such as browsing our pages and accessing secure areas of our website. Unfortunately, the website cannot operate without these.

PREFERENCE: These allow a website to remember information that changes how the website behaves or looks, such as remembering your preferred language or the region you are in.

STATISTICS: These simply help us understand how interaction with other websites occurs and how you chose to visit us, and they collect and deliver information anonymously. We may work with statistics companies (web/mobile app statistics) to help us understand how the Website/Application is used and to record statistics such as visit frequency and time spent on the website. By choosing to allow statistics cookies, anonymous information about your browsing may be sent to our partner information companies. To protect the anonymity of this information, we inform you that we use encryption/pseudonymization technology to ensure that third parties cannot identify you. Encrypted/pseudonymized information you have provided may be transferred to our partners and combined with other available information about you for statistical analysis or advertising purposes. Our partners have no independent use of the information we transfer to them and have agreed to comply with the rules set by applicable legislation.

MARKETING: These are used to track visitors across the pages you visit. The purpose is to show you advertisements that are relevant to the pages you are most likely to be interested in, based on your browsing activity. They are useful for advertising purposes and companies.

8. DO YOU AGREE TO THE USE OF COOKIES?
The banner that appears on your screen as soon as you access, and while browsing, our website allows you to choose which cookies you wish to use by selecting the corresponding checkbox. Below each option, you will also find information explaining the use of that particular category of cookie.

9. GENERAL TERMS
As a user, you may request at any time, and before the one-month period we maintain as the maximum retention period for your personal data has elapsed, that your data be deleted. In such a case, we will then contact you by email to inform you that we have processed your request.
We operate in accordance with applicable Greek and EU legislation and have adopted procedures to safeguard the personal data you provide us through the Website for as long as you remain registered with our services.
Only our authorized staff have access to this data, whenever deemed necessary, and only for a period of one (1) month.

10. AMENDMENTS TO THIS POLICY
We may change or amend this Policy, and any such changes, amendments, additions or deletions to the Privacy Policy will take effect immediately, that is, from the moment they are posted on our Website, always with your protection as our primary goal. Any use of our Website following such a change or amendment will be deemed to constitute your acceptance of any such amendments, additions or deletions.

11. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from visitors in this age group.